Support
Frequently asked questions
Quick answers about buying, shipping, returns and selling on Claritas Art.
On this page
Buying art
Yes. Artworks are listed and sold by the artists who created them. Each listing states whether a piece is an original, a limited edition or a print, and many originals come with a signed certificate of authenticity.
You pay securely at checkout through our payment providers. Your payment details are never shared with the artist.
Yes. Contact us with the artwork name and your question and we will connect you with the artist.
Many artists accept commissions. Contact us with what you have in mind and we’ll put you in touch.
Shipping & returns
Most works are dispatched within 3 to 7 business days and delivered within 2 to 12 business days after that, depending on the destination. See Shipping Information.
Yes. Every shipment is tracked and insured for its full purchase price while in transit.
International orders may be subject to import duties and taxes set by your country, payable on delivery.
Yes, within 14 days of delivery. Read our Returns & Refunds policy for the details.
For artists
Apply through your account. Our team reviews every application for quality and originality before approving it.
Claritas Art offers four artist plans. Free Artist is free and includes up to 10 active artworks. Artist Basic is $19/month or $190/year (up to 25 active artworks), Artist Pro is $39/month or $390/year (up to 60) and Artist Premium is $79/month or $790/year (up to 150). Claritas Art charges a 30% commission only when an artwork is sold; membership fees and sales commission are separate. Compare artist plans.
Artists who join before our public launch on 01.01.2027 become founding artists and are featured from day one.
You do, following our packaging and shipping guidelines. Every shipment must be tracked and insured.
Your account
You can check out with just your email. An account makes it easy to track orders, save artworks to your wishlist and check out faster.
Tap the heart on any artwork to save it. Your saved works are waiting on your wishlist.
Still need help?
Our team is here for collectors and artists
Write to us and a member of the Claritas Art team will get back to you, usually within one to two business days.